Oyo Rooms — Refund amount not received. It's been more than one month.

Website:

www.oyorooms.com

I booked a room on 19th November 2022 with booking ID ZJHA6106. I paid Rs 588 for the same. But when I went to the hotel they denied to check in saying that the hotel is already full. So I called to OYO customer care and they suggested to cancel the booking and placed a new booking and I will get the full amount refunded. So I did the same. But Still I didn’t receive any refund amount. After 14 days I called to OYO that why I didn’t get the refund, as it was told to me that the refund amount will credited within 14 working days. They said to wait for 14 more days, there was some technical issue from their side. So I did the same. But still I didn’t get the amount after waiting more than one month. And now call is not reaching to OYO customer care. t