Oyo Rooms — Refund Amount not yet received even after 40 days

Address:	Hyderabad
Website:	www.oyorooms.com

I had booked OYO Townhouse 1072 Rks Prestige, Hyderabad on 14th July (Booking ID :X7Y35428) and cancelled the booking on July 17 2023 (Ticket ID: [protected]). I had paid Rs.2877 as advance.
As per the cancellation policy cancellations before 9AM, July 2023 was 100% refundable.
However I have not received the refund amount yet.

I complained to the customer care many times via phone and emails but did not receive any response.