[Resolved]  Oyo Rooms — refund and erasing booking data form system

Address:Gurgaon, Haryana

Good noon sir/ma'am,
I booked property at orkitt inn, oyo 23412, in gurgaon on check in of 30 may and checkout is for 31 may. Mu booking id is BCXN8362 .I already requested for refund amount as in case of fault A.c., not working wifi, off tv, and bad bedsheetss, no towels, no soap kit,
The main thing is that, oyo system have deleted entire data from oyo appication, and service care could not able to resolve this. They told to call back and i didn't get call back later. I tried many time but there is no resolution,
Registered no. Is [protected]
And the following are my bookings id, no one is in list of oyo data. Hope you will check it out.
1. BCXN8362
2. JDAU0734
3. EGML7413
4. FKAV3908
5. LEMK6215
6. XCJO7504
7. YJPR1986
8. MXIL1257
9. RJCY2370
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Aug 8, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 08, 2019
OYO Rooms Customer Care's response
Dear Guest,

We are tremendously sorry for your dismaying experience. Thank you for sharing your booking ID. Our concerned team will connect with you shortly.

Regards,
Team OYO
Complaint comments 

Comments

Kenil star hotel near respana pull me Maine oyo se booking krwayi..waha JB hm gye to hotel wale Extra chargers ki demand krne lage JB hm ne MNA Kiya toy Bola Jo krna h krlo..oyo se sikayat krni h krlo..dhamki dene lag gye
OYO Rooms Customer Care's response, Jul 8, 2019
Verified Support
Dear Guest,

We are very sorry for the distressing experience. Please share the booking details and our team will get this checked on priority.

Regards,
Team OYO
Hi team,

I am getting multiple OTP s for the transactions without my knowledge.
I am getting msgs very often asking for OTP. People are misusing my number it seems. I mean people are trying to do online fraud using my account or mobile number. Plz take necessary actions ASAP.

Thanks
Mallikarjun
[protected]
OYO Rooms Customer Care's response, Jun 18, 2019
Verified Support
Hello Guest,

We never want any dissatisfactory experience for any of our guest. We'll get this checked for you.

Regards,
Team OYO.

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