[Resolved]  Oyo Rooms — Refund and fraud issues

Address:india

Dear sir

i have book room for 2 days with amount of 1053 from 27 april to 29 april with booking id ID: U8U03896 at hotel sky view in surat. at time of check hotel manager denied me for check in and not allow me i have given complain to hotel with Ticket ID: [protected] for refund after 2 days today on 29th april they not give me refund and also don"t given me any other property and told me that they investigate issues and hotel allow me for check in but it"s not true, if hotel allow me then i need some ledger of entry and other proof of my staying there at propert/. plese look into this matter seriously and banned oyoroom for this fraud as morethen 100000 people are suffering from this issues of oyo.
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Apr 29, 2023
Complaint marked as Resolved 
please send me all refund and case isses as i have call recordings and all data that hotel denied check in process
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
As checked, our team has assisted you with your concern. For any other assistance, please feel free to write to us. ~Team OYO

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