Oyo Rooms — Refund being denied since a month

Oyo Rooms — Refund being denied since a month

A Aashish Thirumalesh Jan 28, 2023 Jan 30, 2023 This thread was updated on Jan 30, 2023

Had booked a stay at tierra woods on January 3rd 2022 which i had booked 779rs once i reached the hotel i was denied check in for 779rs and was made to pay 421 rs extra. Oyo executives raised a ticket for refund of 421 rs and asked me to wait for 14 days. The ticket has been rejected and it has been 1 month already. Tried calling customer care but they keep hanging up or transferring the call. The booking ID is YTHG7307. Pls help me in resolving this issue else i will have to move to consumer court of India and legalities. +1 photos Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
2 Comments	Share
Submit Close

Related OYO Rooms reviews

View all 6582 OYO Rooms Reviews

Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jan 30, 2023

Verified Support

Hi Aashish,

We regret the inconvenience caused. This is not an experience we want our guests to have with us. Rest assured, our concerned team will get this checked and connect with you soon.

Regards,
Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jan 30, 2023

Verified Support

Hey, as per our records, our team has shared the resolution with you and your complaint stands resolved. Please do write us back for any further assistance. ~Team OYO

Aashish Thirumalesh's [Complaint's author] reply, Feb 2, 2023

Hey the ticket has been closed without the refund i have raised 4 tickets and all have been closed