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Oyo Rooms — Refund being denied since jan 3rd

Had booked a stay in tierra woods bangalore for 779 on reaching the hotel was denied check for the amount and was forced to pay 421 rs extra. On raising issue with oyo team i had raises a ticket for refund of the same 421 rs with bill. Been one month and still no refund the ticket is being closed un necessarily by stating not picking the call etc.
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Hi Aashish,

As checked, your refund has been initiated. Please be assured that it will be reflected on your account within 7-14 working days. We appreciate your patience in this regard.

Regards,
Team OYO
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