[Resolved]  Oyo Rooms — Refund declined and ill treated

Address:saptasati vihar, plot no.- 2945, p/o- GGP, near- ISA Diagnostic

I had cancelled my booking within an hour since booking was done on 25th December. At the time of booking I was told that there is 0 cancellation charge and full refund will be made. After cancellation I also received a payment summary where it clearly states a refund amount of 1735 is to be given. Its been 15 days and I have received no refund I had talked with the customer service they are avoiding my refund proofs and declining my calls.
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Aug 8, 2021
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Mar 04, 2021
OYO Rooms Customer Care's response
Hi, we have shared the details with our dedicated team and our team is working on the same. Please allow us some time. ~Bella
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