[Resolved] Oyo Rooms — refund for a booking not deposited yet.

Kerren Lightining

from New Delhi, Delhi

Website:

Oyorooms.com

I booked a hotel under the booking id vqmc3201 at hotel devbhoomi, bareilly making the payment online. The owner of the property denied me booking citing a dispute between him and the oyo people the reason. I asked for a refund and they said my refund was initiated and will be reflected in my bank account in 10-14 working days. It's been 16 days and i haven't received my refund yet..

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Aug 15, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2019

OYO Rooms Customer Care's response Hello Guest,

We never want any dissatisfactory experience for any of our guest and are getting this checked for you.

Regards,
Team OYO

Verified Support

Jul 15, 2019

OYO Rooms Customer Care's response We apologize for the inconvenience caused. Our dedicated team has sent an email to you hope you will acknowledge the same. Let us know if you need any further assistance, thank you!

Regards,
Team OYO