[Resolved]  Oyo Rooms — refund for booking honeymoon package

Address:New Delhi, Delhi, 110092

Hi, I have booked OYO honeymoon package and made a payment of Rs 2000 online as per agent told me. Oyo agent gave the written email if your plan will cancel then the booking amount will refund. I have cancelled the plan since 3 to 4 weeks before and waiting for refund. I have already raised the complaint but oyo didn't take any action on their fake agents.
Oyo agents making fool to peoples. People shouldn't book any package from oyo like Rajat Sharma(rajatsharma.[protected]@oyorooms.com) one of agent making fool us as well as their supervisor Shamanpreet Kaur ([protected]).
Package id - GKAF7625(Honeymoon Delight Package).
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Aug 20, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Jun 21, 2019
Updated by amitesh1441
Didn't get any update or call from oyo.
Verified Support
Jul 17, 2019
OYO Rooms Customer Care's response
We really apologize for the trouble caused to you. We assure you such instances will not be repeated in the future. Let us know if you need any further assistance. ~Nb
Complaint comments 

Comments

Very irritating, no resolution made by oyo. One should book oyo in bathinda. Disappointing . I tried there no. For last 2hrs.

My contact [protected]
amitesh1441's [Complaint's author] reply, Jun 21, 2019
Feeling same
OYO Rooms Customer Care's response, Jun 27, 2019
Verified Support
Dear Rubal,
We never want any dissatisfactory experience for any of our guest. Kindly help us understand what went wrong so that we can assist you better.
I was check in 8376 angel plaza, S.G. highway, AHMADABAD on 8.6.2019
there is no any facility or hospitality at hotel
not matched rooms with provided snap.
no cleaned `bathrooms and room.
not provide towel and toiletries kit
receptionist behavior is too rudely, even not giving proper ans about any question.

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