[Resolved] Oyo Rooms — Refund for cancellation Oyo 73568 G-54 Stays Lajpat Nagar

yusuf678

Address:

Imphal

I have booked the hotel Oyo 73568 from airport and the payment option was only to be paid before booking so I paid and booked the hotel then I reached there and the staff of the hotel me "Why I paid online? You have to pay at hotel" and I told them the process but they refused to stay so I cancelled and booked another Oyo hotel 44229 A R Palace. I didn't get refund a single rupee. Plz solve me my problem.

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Aug 6, 2021

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

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Comments

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Verified Support

Hello,

We understand how upsetting this is. We would want to take care of this immediately in order to help you with closure, the team is working on the case and you may expect an update at any moment.

Thanks
Team OYO

OYO Rooms Customer Care

from Chandigarh, Chandigarh

Verified Support

Hi, this is not the experience we want you to have with us. We are here to help you. Kindly share the booking id and the contact number so that we could assist you. ~Joy