Oyo Rooms — Refund for cancelled booking

I booked room in capital o hotel soni inn on 3rd june through oyo app. My booking ID is BYLF8448. But at checkin property manager told that he cannot give room at such low price and they are not even able to give refund as I have already paid on oyo app. They said that they dont received money from oyo you can contact customer care. I tried to contact customer care but was unable to reach. I had to book another hotel as already previously I had booked some other hotel, oyo shifted me to this property. Also booking is removed from oyo app. I have shared screenshot of booking received on mail. Kindly initiate my refund of cancelled booking as soon as possible.