My booking id is nyth8096. Despite the already done online payment via credit card, the hotel didn’t let me check out without cash payment. When i tried to reach the oyo, it was not reachable (Multiple connecting and disconnecting). I was in a hurry, so paid via cash and raised the issue in oyo app. There was no response. On calling different people giving me different informations and asking me to wait for some time. Very unprofessional attitude. I didn’t get my refund yet despite giving them the bills and credit card statements everything. Even the don’t bother to give me a response.
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Jul 13, 2019
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 06, 2019
OYO Rooms Customer Care's response We are getting this checked.
Verified Support
Jun 07, 2019
OYO Rooms Customer Care's response Hi, We worked on your concern raised and have sent you the needful resolution over mail. We again apologize for this and assure you we'll take care of your stay in the future. Let us know for any other assistance.~sj
Jun 10, 2019
Updated by Faizanul Haque As per the mail, I submitted the details. But refund has not been done yet.
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