[Resolved]  Oyo Rooms — refund for property not used

We had booked 2 bhk house, but oyo is fake oyo deducted our money fr fake property which is not in existence.. At goa porvorim. No support no reply no call v searched that property for 3 hours... V need our refund 3k at any cost else oyo hs to suffer from lot of legal consequences

Oyo b ready to face badly i[censored] don't refund my money. 3000 is not small amount... Cheap n pathetic service

Amar [protected] pune
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Dec 14, 2018
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Nov 11, 2018
Updated by Amar Gour
Hi

This property is fake, I did not receive any assistance from Oyo staff even after hell lot of calls from my side .

I have ws struggling to search this property for 3 hours and lost 70 kms petrol.

I need full amount of refund at any cost along fuel charges of my car for 70 kms.

Soon I will take legal action with help of media to solve this, coz Oyo ws unable to deliver the services for which I had paid.

Because of Oyo my weekend got spoiled and my family suffered to stay back in Goa, n left for pune.

Need immediate attention on this case.

Thanks

Nov 11, 2018
Updated by Amar Gour
Hi

This property is fake, I did not receive any assistance from Oyo staff even after hell lot of calls from my side .

I ws struggling to search this property for 3 hours and lost 70 kms petrol.

I need full amount of refund of 3000 rs at any cost along fuel charges of my car for 70 kms.

Soon I will take legal action with help of media to solve this, coz Oyo ws unable to deliver the services for which I had paid.

Because of Oyo my weekend got spoiled and my family suffered to stay back in Goa, n left for pune.

Need immediate attention on this case.

Thanks

Verified Support
Nov 12, 2018
OYO Rooms Customer Care's response
Dear Amar,

Regret for the inconvenience caused! We are getting this checked for you. Be assured
here, we'll leave no stone unturned to provide the best possible resolution to you.

Regards,
Team OYO.
Verified Support
Nov 12, 2018
OYO Rooms Customer Care's response
Dear Guest, Our concern team contacted and communicated the needful. We assure you such instances will not be repeated in near future. If, you need any further assistance please let us know.

Regards
Team OYO
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