[Resolved] Oyo Rooms — Refund for room not received

Chaitra A

Sep 8, 2022

Address:

16, 9th B main road, Kalyan nagar, Banaswadi, Bengaluru - 43

Hi, I had booked a room at Capital O 67657 GN Suites on 24th July, 2022 at around 9:30pm. However, due to a personal emergency, I was unable to check in and informed the owner. Since I had already paid for the hotel, I contacted Oyo customer care for the refund and they told me that the refund had been initiated. I still haven't received the amount.

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Oct 25, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Sep 08, 2022

Updated by Chaitra A Booking ID - JLPP4511
Paid ₹1288

Verified Support

Sep 21, 2022

OYO Rooms Customer Care's response Hello Chaitra,

We've escalated the issue internally to get it investigated for you. Our team will soon reach out to you to share an update. Your patience in the interim is appreciated.

Thanks
Team OYO