Oyo Rooms — refund haven't credited in the account

As i submited the complaint regarding my refund of Payment of 3658 rupees already and on 30th of june i had a call from oyo they said that your complaint is been solved and refunded amount initiated to you and it will be in your account from 7 to 14 days but there is no amount was credited to my account in the last 16 days now . So, kindly resolve it.
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OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 18, 2019
OYO Rooms Customer Care's response
We apologize for the inconvenience caused. We at OYO make sure that guest are our top priority. Please do help us with the booking ID and our team will get back to you at the earliest.

Regards,
Team OYO
Jul 18, 2019
Updated by amanpreetsingh054
Bookimg id :- WYBK7584
Jul 24, 2019
Updated by amanpreetsingh054
Hello, Oyo Rooms How much you will take to resolve this issue.
Jul 24, 2019
Updated by amanpreetsingh054
*How much time
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