[Resolved]  Oyo Rooms — refund initiated not processed according to the requested date

Address:Mysore, Karnataka, 570011

According to the email attached sent from your end for the refund if it is not getting Processed on said stipulated tat same issues will be taken seriously for consumer forum .
Today after escalating yesterday dated 22 may got a call from your end untill there haven't received any calls from your end but got an email revert stating that u guys tried to reach out but not able to reach. After checking got to know u guys hav taken wrong mob no and also request was not initiated on 12th wen I communicated for the refund.
Kindly take it note clearly I can't wait anymore according to the 12th email communication sent from ur end according to that I Shud get my refund processed to my account if not will be taken this to consumer forum . And again request has been initiated for refund.

And kindly trying to give an feed back Abt the customer service team whomever contacted me are not eligible to work for that role because they are not able to understand our query or concern or complaint mentioned from our side.
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Jun 26, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
May 26, 2019
OYO Rooms Customer Care's response
Dear Guest, We really apologize for the trouble caused to you. Please share your booking ID or contact details so that we can get in touch with you.

Regards
Team OYO
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