[Resolved]  Oyo Rooms — Refund is improper

Address:

OYO Rooms, 325, Spaze Tech Park Tower B, Sohna Road, Gurgaon, Haryana, India, Pin Code – 122001

Hi Team,
Dated June 20, 2022 I have cancelled an oyo booking as the Property Manager denied the checkin at around 8:53-8:57 am. I was in call with the oyo executive and asked to cancel the booking citing the same reason. I have paid 2242+99=2341 INR to Oyo, however the refund initiated was for 1554 INR. I called them multiple times, but the number gets disconnected, or the agent tries to transfer the call, or the agent disconnects the call. There is no way I could get help via app as there is no such feature. Property Manager denied check in as he is not taking any requests from Oyo, and he requested Oyo to remove his property from the Oyo site, to which Oyo denied.

Hence, I request team to help me in getting my full refund of 2341 INR.