[Resolved] Oyo Rooms — Refund is not credited and representatives are not responding on it.

Dhaneshmonds

Jul 15, 2022

Address:

Oyo India

I booked OYO room on June 5th and Hotel asked for extra charges and I called OYO customer care and got guidelines asked to pay at the hotel then will get the refund in 48hrs after checkout. After 1 month also there is no reply. Please refer the attachment

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Jul 30, 2022

Complaint marked as Resolved

I received a call from the Support team and resolved the issue by crediting the refund amount. Thank you, team!

OYO Rooms customer support has been notified about the posted complaint.

Jul 15, 2022

Updated by Dhaneshmonds Ticket ID: [protected] | Ticket Type: SIG Escalations | Resource ID: IN3N7041 | Resource: Booking

Verified Support

Jul 18, 2022

OYO Rooms Customer Care's response Hey Dhanesh, we regret the inconvenience caused to you. Our concerned team will look into the matter and get back to you asap. ~Team OYO