Oyo Rooms — Refund is not initiated.

The booking was made 3 months ago on September 17th 2020.
The escalation number is 8072964, Booking ID is YIQF8213.
Post verification i had provided all the details required (bank information on November 16th, 2020) for refund of payment(Rs 5, 156).
Post this I have followed up on this through multiple calls and escalation through emails but I have not received any form of reply.

This is high time that i need a solution from your side and i want my refund to be initiated ASAP & i need it to be in my account ASAP.
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OYO Rooms customer support has been notified about the posted complaint.
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Hi Anu,

We believe our team has already connected with you in regards to your concern and provided you needful resolution.

We have processed your request for a refund from our end. It takes 7-14 working days to reflect in your account.

In case of any queries please feel free to reach out to us.

Regards,
Team OYO

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