Oyo Rooms — refund is not initiated even after one and a half months and over 50 call

Address:

1788 sector 45 gurgaon, 122003

My booking id was qdtv8579. I called oyo over 100 times tried over emails but received zero help.
The customer experience managers can't understand what your problem is because of lack of educational qualification i guess.

They keep your call on hold for at least 20 mins or more i will be attaching the screenshots for the same.