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[Resolved]  Oyo Rooms — Refund is not received help

Cancelled my booking with oyo rooms and have a refund pending in the amount of rs 7788/-

The status on oyo says that the refund is successful but i haven’t received any money in my bank account. Tried calling their customer service but the ivr machine simply hangs up after saying your refund is complete.

My booking details are -

Booking id: AVXQ3207
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Feb 19, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jan 12, 2022
OYO Rooms Customer Care's response Hi, thank you for bringing this to our attention. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you. ~Team OYO
Verified Support
Jan 13, 2022
OYO Rooms Customer Care's response Hi, we tried to contact you on your registered contact number but the number is not contactable. Please let us know a feasible time and an alternate number to contact you.~Abhi
Jan 13, 2022
Updated by Arun3485 Hi
Jan 13, 2022
Updated by Arun3485 I didn't get my money yet.
Verified Support
Jan 15, 2022
OYO Rooms Customer Care's response Hello, we tried contacting you but the attempt was unsuccessful. Please share an alternate number or a feasible time to get in touch with you at the earliest. ~Team OYO
Jan 16, 2022
Updated by Arun3485 ??
Jan 16, 2022
Updated by Arun3485 [protected] alternate number
Verified Support
Jan 17, 2022
OYO Rooms Customer Care's response Thank you for sharing the alternate number. Our team will get in touch with you shortly and resolve your query asap. ~Team OYO
Verified Support
Jan 19, 2022
OYO Rooms Customer Care's response Hi, we tried contacting you multiple times but the attempt was unsuccessful. Please share an alternate number to get in touch with you at the earliest.

Team OYO
Complaint comments 
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Comments

OYO helpline is the worst service i had ever seen across, their online helpline number is not working in times and if connected they will hang on you saying it is already refunded from their side.
A refund of 5931 /- is pending for my last booking
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