[Resolved] Oyo Rooms — Refund issue 30/08/2022

Venkatesh Yadavalli

Sep 29, 2022

Website:

www.oyorooms.com/?utm_source=google&utm_medium=cpc&utm_device=m&utm_campaign=India_SEM_Brand_generic&utm_campaignid=1701551904&utm_adgroup=71982097371&utm_content=538023998106&utm_keyword=oyo&

Hi I have booked a room and it got confirmed. At the time of check-in the receptionist didn’t allowed us to stay and asked us to leave from the hotel. We have conveyed the same with OYO customer care and they said they are going to initiate the refund. It’s been a month but the status is showing as failed. Booking ID:- K1FB3039. Unable to contact the service desk and OYO is looting money from people. The costumer care people are simply disconnecting the call.

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Nov 4, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Sep 30, 2022

OYO Rooms Customer Care's response Hi Venkatesh, we have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO