[Resolved] Oyo Rooms — refund issue and poor customer service

Sharmila Nayak

Address:

Gurgaon, 122001

The issue that I have experienced was: One of customer care person Mayank Saxsena called me and informed me for the refund of rs 609 against booking.i want to know the refund status but still i am not getting any further response from customer service end, these customer service guys are really disgusting, very poor service they are providing to their customers.

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Feb 17, 2020

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 07, 2020

OYO Rooms Customer Care's response We believe our team has already connected with you. We have processed your request for a refund from our end. It takes 7-14 working days to reflect in your account. In case of any queries please feel free to reach out to us.
Regards,
Team Oyo.

Verified Support

Jan 09, 2020

OYO Rooms Customer Care's response Hi, We have processed your request for refund from our end.It takes 7-14 working days to reflect in your account.In case of any queries please feel free to reach out to us.
Regards,
Team Oyo.