[Resolved]  Oyo Rooms — refund issue

Address:Mumbai City, Maharashtra, 400705

I booked oyo total holiday package, they give us a very dirty rooms, after so much discussion over phone they were ready to give me refund of one day stay only as i booked rooms for 2 days.
They maild me that i will get refund in 7-14 days,
Bt now its almost 22 days now, i didnt recive any refund amount,
Helpline number keeps me waiting on calls for hours.
No one is awsering on mail.

I have to go legal now.
As oyo making people fool.
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Nov 10, 2019
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2019
OYO Rooms Customer Care's response
Hi, we apologize for the upsetting experience. Kindly, help us with the booking ID/contact details so that we can assist you in a better way.
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