Oyo Rooms — Refund issue regarding price escalation,raised a complaint already no refund yet

Address:India
Website:www.oyorooms.com

I have booked and stayed in Oyo booking hotel for 6 days, before checking in I have been asked to pay extra amount due to escalation, i contacted customer service centre and they said either I can choose different hotel or stay in the same hotel paying extra money, after i checkout I have to give them the receipt and I will get refund for the extra amount, after checked out i gave them my bank details and receipt, but they ignored, I have called the customer service around 15, 20 times everytime they are saying that they will connect me to service team sometimes to refund team or higher authority, but everytime my call is getting disconnected. my refund has not been initiated yet.i have already raised a complaint and they asked for details and never got back again... didn't get refund
+2 photos
Was this information helpful?
No (0)
Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6583
    Pending
    1004
    Resolved
    4542
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information