[Resolved]  Oyo Rooms — Refund my amount asap

I am dead tired of calling n mailing oyo
For my genuine refund.

I had made a booking for my client at Bombay, had made payment of full amount .Then upon checking in in the hotel, the hotel charged my client a sum of Rs.5257 and said that we have not received any amount .Means hotel had not received any amount from oyo.Why this even happened. You took money from me also and from my client as well.

Bills are attached as oyo asked .Customer service number which is mentioned ..have called that number 40 times and asked for assistance ..but there are only fake promises
Also, I had spoken to oyo that very time, You can check in the trail mail, oyo had asked for bills and promised to refund the money .
Since that very day till now there is no revert

Ticket Id.[protected]
Booking id.q12z0291
Booking id .Vk7f8822
Booking made on .22 June
Destination.Mumbai
Hotel Emerald Inn
23 and 25 June 2022
Client name Mr.Pankaj Patel
Rooms.5 rooms 1 extra bed
On breakfast

You need to.help me please and also share your number..

Who is looking after MP sales ?
All the once who were in sales in MP
Have now left jobs in OYO.Share me some responsible person's number .Need my refund

I haven't received any refund yet...My client is calling me on a daily basis and i have no answer for that.
Why is oyo not giving me the refund ????????????
And not responding to mails ??????????
I have also given you hotel bills, Then what is the problem ?????????

Pfa the bills from hotel .which hotel charged unnecessarily extra to my client even though all was paid before hand
+2 photos
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Oct 28, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2022
OYO Rooms Customer Care's response
Hi Neelam, this is certainly not the experience we want you to have with us. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO
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