[Resolved]  Oyo Rooms — Refund not credited after 14 working days

I'm waiting for refund from OYO. after submitting bank details they told me that amount will credit in bank account in 7-14 working days still I'm waiting for my refund. please find attached screenshots of official mail.
+2 photos
Was this information helpful?
No (0)
Yes (0)
Dec 10, 2021
Complaint marked as Resolved 
Very poor process for. refund.
OYO Rooms customer support has been notified about the posted complaint.
Nov 23, 2021
Updated by Chirag_Sorathiya
Here is details about booking:-
BookingId:- NFJG3282
Customer care Ticket ID: [protected]
Verified Support
Nov 25, 2021
OYO Rooms Customer Care's response
Hi, we believe our concerned team contacted and communicated the needful. Let us know if you need any further assistance.

Team OYO
Nov 30, 2021
Updated by Chirag_Sorathiya
Hi, Waiting for your response on email regarding refund.
Verified Support
Dec 01, 2021
OYO Rooms Customer Care's response
We believe our team has already connected with you. We have processed your request for a refund from our end. It takes 7-14 working days to reflect in your account. In case of any queries please feel free to reach out to us. ~Dia
Dec 01, 2021
Updated by Chirag_Sorathiya
It has been 14 working days still i didn't get refund. No one from OYO team answer my query. every time they keep me on call 15 mins then disconnected.
Dec 07, 2021
Updated by Chirag_Sorathiya
I'm waiting for my refund
Verified Support
Dec 08, 2021
OYO Rooms Customer Care's response
Hi, we have checked from our end and would like to inform you that refund has been successfully done from our end and BRN[protected]. ~Dia
Dec 10, 2021
Updated by Chirag_Sorathiya
I got my refund
Complaint comments 

Comments

Hi, this needs our immediate attention and we would surely want to connect with you on this. ~Dia
Yes, I got my refund.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    OYO Rooms
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    73%
    Complaints
    6584
    Pending
    1003
    Resolved
    4543
    OYO Rooms Phone
    +91 93 1393 1393
    OYO Rooms Address
    325, Spaze I Park, Tower B, Sohna Road, Gurgaon, NA, India - 122002
    View all OYO Rooms contact information