Oyo Rooms — Refund not credited even after 78 days

I booked two rooms from oyo app on 2nd December 2022 booking ID: EWWJ1378 (Ticket ID: [protected] mail escalations) due to overbooking and technical issues my booking has been done but rooms are not available at the hotel. customer care has been canceled my booking and initiated the refund of 2375/- (542 is oyo money and 1833 is payment from a credit card) 542/- oyo money refunded instantly but the 1833/- refund has been initiated on 2/12/2022 through mail confirmation also. They said it will be reflected in my source payment within 7-14 business days. But it has been 78 days and three months credit card statement has been generated not in one statement my refund has not been credited. Customer support is the worst support I have ever seen in my life. So many calls so many emails no response at all. Your customer is there only for the booking not for any other resolves if the customer faces issues regarding canceling/refund related to no response or no option in your customer care even in the app/ site what a worst customer support you people are providing even after telling them so many times ill file a case against your company, no response from your team at all. Its been 78 days no refund has been credited at all. I want my refund or else ill file a legal case against your company I have waited a lot no more waiting within 3 days if my refund not credited ill proceed legally.