[Resolved] Oyo Rooms — Refund not credited -J6XI6674
P
priyansh123
from Mumbai, Maharashtra
Jul 8, 2022
Jul 11, 2022
This thread was updated on Jul 11, 2022
I booked a hotel through Oyo app 16 days back but didn't got the room as the manager said that the rooms are full . I called your executive and he told me that the refund will be credited within 14 days(he even emailed me on my registered mail id ) .It's been more than 14 days now still my refund isn't initiated . I even tried to call your customer care number but got no help from their end.My booking id is J6xi6674.ticket id -5737811 Please do the needful .
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Aug 11, 2022
Complaint marked as Resolved
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jul 11, 2022
OYO Rooms Customer Care's response Hi, we always strive to go above and beyond for our customers and deliver delight with the best possible experience. We request you to kindly allow us some time to get it checked.
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