[Resolved] Oyo Rooms — Refund not credited to me for cancelled booking

[Resolved] Oyo Rooms — Refund not credited to me for cancelled booking

V varun_x19 Oct 5, 2022 Oct 7, 2022 This thread was updated on Oct 7, 2022

Net refundable amount - 2922Rs 500Rs is refunded to Oyo Money. 2422Rs refund is pending. None of the customer care numbers are working. I have emailed OYO also have contacted them on Instagram. No one has replied to me. 2422Rs is big amount for me. Please refund the same maximum by tomorrow. +2 photos Was this information helpful? No (0) Yes (0)
Oct 7, 2022 Complaint marked as Resolved I got my refund. Thanks for your support, Oyo and Consumer Complaints. OYO Rooms customer support has been notified about the posted complaint. Oct 05, 2022 Updated by varun_x19 Now it says money (2422Rs) has been transferred to my account. Check screenshot attached. But nothing got credited to my account. I am expecting payment in my same UPI ID I used to pay for the booking. The OYO customer care executive said it will be credited to back to same payment method as well. Verified Support Oct 06, 2022 OYO Rooms Customer Care's response Hi, we regret the inconvenience you faced. We have your details with us, we will quickly get this checked and arrange a call from our team. ~Team Oyo Oct 07, 2022 Updated by varun_x19 I got a call from OYO team. They are saying it will take 7 to 14 days to credit the money. The screenshot I have attached clearly says "Refund of INR 2422.0 through UPI VPA successfully transferred" as a completed step. I still have not received any money. Since when UPI transactions started taking 7 to 14 days to complete ?
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