Oyo Rooms — Refund not getting processed

Oyo Rooms — Refund not getting processed

O Om Pr from Bengaluru, Karnataka Dec 31, 2022 Jan 1, 2023 This thread was updated on Jan 1, 2023

Hi Team, I did a booking on 25th till 27th Dec and did full payment. Upon reaching hotel I found hotel is not at all Hygiene bed sheets dirty with cockroaches more over hotel denied replacing the room. I cancelled the booking standing at hotel only gone for a nearby hotel myself. Since 27th till today I am following up for refund despite email confirmation from oyo help desk. Everything help desk passing to service team, no body picks the call. I am not getting any update from anybody. Booking ID: DMKJ8712 Was this information helpful? No (0) Yes (0)
OYO Rooms customer support has been notified about the posted complaint.
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OYO Rooms Customer Care

from Chandigarh, Chandigarh

Jan 1, 2023

Verified Support

Hey Om,

We would like to acknowledge that we have received your request, we will be reviewing your concern and will get back to you soon with an update. Your patience is highly appreciated.

Thankyou
Team OYO