[Resolved] Oyo Rooms — Refund not given for booking ID: JZI23913

[Resolved] Oyo Rooms — Refund not given for booking ID: JZI23913

P Pooja Ghosh Dastidar from Allahabad, Uttar Pradesh Mar 31, 2022 Mar 31, 2022 This thread was updated on Mar 31, 2022

This is regarding the booking ID: JZI23913 The payment of Rs 5373 was made via UPI method. However even after cancellation I have not received the amount credited to my account yet. Till date whenever I have made any cancellation to bookings which have been made via UPI it has been immediately credited back to my account in no time. However This time my money is stuck even though I have cancelled within the OYO policy. I am a regular user of OYO and this kind of transaction is not accepted. I want my refund immediately. The cancellation was made as per OYO policy and the payment was done via UPI. Ideally the money should have been credited to my account by now. Till date I have never faced such issues. Please respond immediately and credit back my amount. I want the transaction ID and Reference number of my refund. Else i will be forced to contact consumer court. I have been asking repeatedly Was this information helpful? No (0) Yes (0)
May 1, 2022 Complaint marked as Resolved OYO Rooms customer support has been notified about the posted complaint. Verified Support Mar 31, 2022 OYO Rooms Customer Care's response Hi Pooja, we would want the absolute best experience for our guests. We will quickly check the details and help you with an update. Request you to allow us some time while our team gets back to you. Team OYO Verified Support Mar 31, 2022 OYO Rooms Customer Care's response Hi, as checked, our team has assisted you with your concern and provided a needful resolution. For any other assistance, please feel free to contact us. Team OYO
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