[Resolved] Oyo Rooms — Refund not initiated after 14 days

[Resolved] Oyo Rooms — Refund not initiated after 14 days

J Jajabor Jul 15, 2022 Jul 22, 2022 This thread was updated on Jul 22, 2022

I have book an oyo on 19th june against the booking ID : UGB65353 . When i reached their, rooms were not available due to construction and they didn't allot the rooms. Your oyo executive tried to make another arrangement for the stay at that time but was unsuccessful so he initiated refund process. Now its been more than 14 days no refund was initiated. I am attaching down the mail provided by your executive for the redund he was to process. I tried calling to the customer care but they were repeatedly passing the calls to service care and after that also they didn't respond . Worst customer service . I want my refund soon please +1 photos Was this information helpful? No (0) Yes (0)
Jul 25, 2022 Complaint marked as Resolved Glad to see my refund getting processed and received in such a short period of time with full support from oyo executives.They tried their best possible way in getting my complain resolved after frequent complains.One thing, just provide a convenient interface in connecting with your oyo executive regarding refund processes. OYO Rooms customer support has been notified about the posted complaint. Verified Support Jul 22, 2022 OYO Rooms Customer Care's response Dear Guest, We completely understand the inconvenience you had to go through. This is not an experience we want our guests to have with us. Kindly share your booking details so that we can get this checked and assist you further. Regards, Team OYO
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Jajabor

Jul 22, 2022

Booking Id: UGB65353
Check in date: 19th June
Oyo name: Oyo flagship 11703 Hemlata Lodge
Refund ticket id: [protected]
Ticket type: SIG Escalation
Refund amount: 1088
Check further the image that contains the refund mail proof by your executive