[Resolved] Oyo Rooms — refund not initiated and not giving proper information

Jordan Sidhu

from Delhi, Delhi

Address:	New Delhi, Delhi
Website:	www.oyorooms.com

I booked an oyo in Delhi on 18 july 2018and paid ₹1938 online, after some time hotel reception called me and said there is no room available and you will get your money back from oyo. Oyo customer care told me that they initiated my refund and I get that within 20 working days. But I didn’t get a single ruppee and its been 2 months till now and also Oyo is not giving any information.

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Oct 10, 2018

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 31, 2018

OYO Rooms Customer Care's response Dear Jordan,

Regret for the inconvenience caused, this should not have happened. Please allow us some time to get this concerned checked and will revert to you on priority. We further assure you that such an incident will not take place in the near future and that we will welcome you warmly.

Regards,
Team OYO