[Resolved]  Oyo Rooms — refund not initiated even after a month of booking

Address:

Mancheswar

I had booked a hotel in oyo rooms collection o mancheswar hotel and the booking amount while booking was rs 2314 and i paid the full money via online payment, but when i arrived at the hotel they told me that i still have to pay more as the booking amount is rs 5317 and i have to pay the rest amount when i showed them the booking slip it was showing 2 rooms bokked at a price of rs 2314 then suddenly oyo modified my booking from its app and made the booking amount rs 5317 thankfully i had taken the screenshot earlier and have it as a proof, then i cancelled the booking because they were committing fraud against me and raising the price of hotel even after booking, i asked for a refund of rs2314 but till now they haven't refunded my money and it's more than a month now, they don't reply through customer support keeping me on hold for more than 15 mins everytime and then they cut the call, and even email's are not replied.