[Resolved] Oyo Rooms — Refund not initiated for my booking where hotel refused to give me room

Ashish Sonaniya

Jun 27, 2022

Address:	325, Spaze I Park, Tower B, Sohna Road, Gurgaon NA India 122002
Website:	www.oyorooms.com

I booked OYO 80879 Townhouse on 24th June 2022 for a guest and for a night and paid in advance
Booking ID - NQTJ6954
Check in date - 25 June 2022
Check out date - 26 June 2022

But when i called the hotel manager, he refused to give me room and said we don't take booking from OYO so i tried calling OYO customer care for the issue and to get the refund but the OYO customer care number says all lines are busy call again later and I am not able to contact OYO in any way for my booking's refund.

Need help.

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Aug 25, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jul 06, 2022

OYO Rooms Customer Care's response Hello Ashish,

We are grieved to learn about the experience you had at OYO rooms. Please be assured that the raised concern will be resolved at the earliest.

Thanks
TEAM OYO