[Resolved]  Oyo Rooms — refund not initiated haef6259

I had booked the rooms by payment of advance rs.3088. However, before the date of booking the oyo has cancelled my booking stating that their is an issue in the property and your booking is cancelled.

In this date of booking on 25th december 2019, till date i have not received any refund, they are not providing any transaction details only stating that the amount is refunded.

Booking reference: haef6259

Booking no.: - haef6259

Oyo rooms name : oyo 9480 sun n snow resort
Hotel profile: http://crs.oyorooms.com/admin/hotels/14754
Booking id : haef6259
User profile: http://crs.oyorooms.com/admin/user_profiles/14444412
Booked room numbers : available rooms 2
Guest name: vikas
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Mar 24, 2020
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Feb 22, 2020
OYO Rooms Customer Care's response
Hi Guest,

We have already raised your concern with our dedicated team who is on your case as of now. Please allow us some time so that we can dedicatedly look into your concern and provide an appropriate resolution at the earliest.

Regards,
Team OYO
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