[Resolved]  Oyo Rooms — Refund not initiated since 5th nov

I have booked a hotel. Checked in, payed full payment for 12 days. I didn't liked the hotel so I did a early checkout on same day. I was obliged a refund of Rs.6991/-, which after many calls to customer support I was assured will be refunded to me in 7-14 days and they will also mail me the link to fill out form where I can enter my account details so that amount can be refunded. No one has mailed me anytime since then. I have called for almost 50 times and still my issue is not being resolved.