[Resolved] Oyo Rooms — Refund not initiated2

Service Department

Jan 27, 2022

Address:

C41, Sector 58 Noida

I had booked a hotel on dated 23rd Dec and paid for the same but automatically they canceled the booking without refund then I again booked a room for our guest but the room is totally worst.
then after talking with oyo support executive, I canceled my second booking and requested for refund then oyo team assured me that we have initiated your refund and your payment will be credited soon but till date, i haven't received my payment.
when i tried to connect with oyo team they are helpless

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Mar 2, 2022

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2022

OYO Rooms Customer Care's response Hi sir, we are sad to learn about the inconvenience you faced. We at OYO Hotels & Homes wish to extend a delightful and comfortable experience to our guests and we would certainly do the same for you. Please share your stay details to help us in resolving your concern.~PD