Oyo Rooms — Refund not issued yet for denied check-in at Oyo hotel

I had booked a room through Oyo app on 4 June 2023 at hotel- oyo townhouse 810943 saket residency (booking ID- EWDK6634) and made a payment of rs 856 but at the time of check-in the manager denied to give me a room saying his rooms were full for that I had filed a complaint at Oyo customer support and they said that the refund will be reflected to me in 7-14 days but I have not got the refund yet and the 14 days period is also over.
I have tried reaching their customer support through call and mail but I have not got a good response from them.
Kindly do the needful and get me my money back.

Email- [protected]@gmail.com
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Hi Pritam, we at OYO are here for you. We have raised your concern to our team and they will connect with you at the earliest to assist you further. ~Team OYO

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