[Resolved]  Oyo Rooms — refund not processed after cancellation

Address:

560035

I have booked oyo hotel via oyo web site on may 13, 3:18 pm ist. Oyo booking number is ygct6743. Check in date was supposed to be may 17 12:00 pm"

While booking, we site showed"free cancellation till 14 may, 2019 12:00 pm". I have a screen shot of this. Email received shows"for cancellation done till thu, 16 may 19, 12 pm - 100% refundable"

I cancelled on may 14th, 8:24 am, well before cancellation date/time and booked another oyo hotel. My cancellation amount of 13, 892 is still not processed.

I have emailed you all required proofs to"[protected]@oyorooms.com". Can please process the refund as soon as possible.

My contact information is there with booking id shown above.

Thanks,
/krishnan