[Resolved]  Oyo Rooms — refund not processed even after 14 days

Booking id bxon7241.

I was supposed to receive a refund of 1822 and each time i called customer support, they said the payment has been processed and asked me to wait for 14days.

After 14 days when i call today, they say that the payment has failed and someone will call me within 2 days. Post that it will take another 14 working days.

No one called me saying the payment had failed. And the guest experience manager kept on saying i can only give you this much information.

Such cheats you guys are.