[Resolved]  Oyo Rooms — Refund not processed for 2 months

I had called to make a booking at GR Hospitality(OYO 14778) in Baguihati, Kolkata on 29th April and the receiver made a wrong booking. He made a booking in Hotel Royal Inn (OYO 9275) in Faridabad (Booking ID: NDSN8254) for which I was charged as well. He said that he made a mistake and the booking was cancelled and I would get the money refunded to my bank account within 2-3 working days. I checked the "Previous bookings" section in the app and it labelled that booking as a "No-Show" even though it was supposed to be cancelled and the money refunded.

I wrote this complaint around 2 months ago, I was contacted by OYO and asked for my bank details but the payment hasn't been processed yet.
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Jul 22, 2022
Complaint marked as Resolved 
OYO Rooms customer support has been notified about the posted complaint.
Verified Support
Jun 20, 2022
OYO Rooms Customer Care's response
Hi Aryan, it’s never our intention to cause any disruption to our customers and regret the inconvenience caused. Please be assured that we have escalated the issue.~Team Oyo
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