Oyo Rooms — Refund Not Processed/Pending

Address:Iyyappanthangal, Chennai, India

Hello CC,

We have booked an OYO Property between 23rd-26th Dec 2022, where the said amount was to be paid 1700 INR. We ended up paying 3000 INR at the reception, as we reached the place late night, and we had no other place or option left., After multiples calls and emails to OYO Customer Care, with transaction proof, refund was approved and we were assured that the refund of 1300 INR has been initiated through NEFT, and should reflect in our account within 7-14 Working Days. Been a month now, and we are still awaiting for the refund. Requesting your attention on the same, hoping to get the same sorted at the earliest.

Booking ID: ILIE7133
Check-in (dd-mm-yyyy): 23/12/2022
Check-out (dd-mm-yyyy): 26/12/2022
OYO ID: CHN081
Booking Status: check out mark
Property Name: Capital O 1514 J2 Service Appartment
Property Code: 1514
Address: Iyyappanthangal, Chennai
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OYO Rooms customer support has been notified about the posted complaint.
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Dear Guest,

As checked, our concerned team has already worked on your issue and provided the needful resolution over email. We assure you for a hassle-free stay experience in the future. Let us know if you need any further assisatnce.

Regards,
Team OYO
SydneyJohnDsouza's [Complaint's author] reply, Jan 30, 2023
Nothing has been worked, as you have been committed and assured four times that the payment will be reversed thrice through NEFT, and nothing has been achieved. Yesterday, got a call from you and was on hold for approx 5-10 mins stating details are being checked, and as expected, call was disconnected, with no attempt of calling me back again..

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