[Resolved] Oyo Rooms — refund not provided to gaurav mewada

Gaurav Mewada (IN)

from Mumbai, Maharashtra

Address:

400064

Hi,
I had booked my stay in Dalhousie(Hotel Surya Resort) through oyo rooms which the hotel cancelled on our arrival. Date: April 23 - April 25, 2019.
The hotel did not accept oyo room bookings. Amt- INR 4036/-
However my stay was taken care by providing an alternate nearby hotel by oyo room executive which I had to pay extra and higher tarif.
After my comeback to mumbai, I made several attempts to get my refund but in vain.
I made numerous calls on the oyo helpline but, I am yet to get my refund for the same.

+1 photos

Was this information helpful?

No (0)

Yes (0)

Sep 22, 2019

Complaint marked as Resolved

OYO Rooms customer support has been notified about the posted complaint.

Verified Support

Aug 01, 2019

OYO Rooms Customer Care's response We are sorry about the experience you had. Please allow us time to get the same checked.~VD