Oyo Rooms — Refund Not received - 14Days

I have booked a Hotel for 21 April till 25th April 2023. I had to cancel the booking 4days in advance as the Hotel is not picking up any calls. Normally the refund is supposed to reflect directly in the wallet, but this time is not the case. I called the customer support and they said they need to initiate the refund from their side, they kept me in wait for 20mins and said they have initiated the refund which will take 7 TO 14DAYS!!!
I have to book another hotel, how am i supposed to wait for 7 to 14DAYS? I have called 2-3 times and every time they are saying the same stuff and telling to wait 14Days.
The amount is 7274.
Booking ID : PLTY5658