Oyo Rooms — Refund not received after 14 days

I booked a hotel room with oyo application but I cancelled it due to some reason, so it said i will receive my refund after cancellation within 7 to 14 days but i didn't received my refund. I tried to connect a few times with the customer care support but they saying refund is initiated so please help me
here is the booking id NYJH1543 and refund amount was 506 INR please help me
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Hi Aman, as checked, the refund is successfully settled from our end. Kindly connect with your bank for further assistance. ~Team OYO

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