Oyo Rooms — Refund not received after 20 days

I have cancelled the booking for 5 days in oyo townhouse 040 global village, refund of 5000 rs not yet received even after 18 days, my booking id fpxg4052, already complained and i was assured it will take 7-14 days but now it has been 18 days since cancellation.? Why isit not refunded yet? What kind of joke is this.
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We have reported the same to Oyo here:

https://twitter.com/lavanyadeepak/status/[protected]

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