[Resolved]  Oyo Rooms — Refund not received after being promised.

I made a booking for 24th november on OYo Townhouse OAK the citiotel. BOOKING ID FOR SAME IS RW6J8604. On calling customer care i was told to make a new booking after which previous booking amount will be fully refunded. I made a new booking the id for new booking is T1BK2159. Yet after two weeks I still haven't received any refund. Calling customer care has been futile as they only transfer your call to a looped message under the garb of 'service desk.' I expect full refund as i was promised.