[Resolved]  Oyo Rooms — Refund not received after booking got cancelled automatically

My booking at OYO was automatically cancelled by the hotel and even after so many tries I am not getting my refund. Whenever I call for customer support, they are booking another hotel for me without even asking me and then keeping my call on hold for 10-15 minutes and disconnecting afterwards. I have call recordings of the same.

I regret to inform you that I am highly disappointed by this service. My refund is not initiated till today. Please do the needful and refund my amount as soon as possible.
Details of my booking :-
Booking Id - DSDP3471
Booked on :- 10th April, 2023
Payment of rs 912 was done by me through UPI

Please refund my amount as soon as possible.
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Apr 18, 2023
Complaint marked as Resolved 
refund received
OYO Rooms customer support has been notified about the posted complaint.
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Comments

Hey Meet, as per our records, our team has shared the resolution with you and your complaint stands resolved. Please do write us back for any further assistance. ~Team OYO

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